Privacy policy

AstoFit Privacy Policy

Last updated: April 4, 2026

At AstoFit, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share personal information when you use our website or services. By using our services, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect or Process

When we use the term “personal information,” we mean any information that identifies you or can reasonably be linked to you. Personal information does not include anonymized or de-identified data.

Depending on how you interact with AstoFit, your location, and applicable law, we may collect or process the following categories of personal information:

  • Contact Details: Name, address, billing address, shipping address, phone number, and email address.

  • Financial Information: Payment card details, transaction information, payment method, payment confirmation, and other payment-related information.

  • Account Information: Username, password, security questions, preferences, and settings.

  • Transaction Information: Products viewed, added to cart, saved to a wishlist, purchased, returned, exchanged, or canceled, as well as previous transactions.

  • Communications with Us: Information you provide when contacting AstoFit, such as support inquiries or complaints.

  • Device Information: Device type, browser, network connection, IP address, and other unique identifiers.

  • Usage Information: How and when you interact with or browse our website and services.

2. Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from You: When you create an account, place an order, contact us, or otherwise provide personal information.

  • Automatically Through the Website: Including through cookies, pixels, and other tracking technologies.

  • From Service Providers: Trusted providers who perform services on our behalf, such as payment processing, shipping, or analytics.

  • From Business Partners or Other Third Parties: Only when necessary to provide you with our services or comply with legal obligations.

3. How We Use Your Personal Information

Depending on your interaction with AstoFit, we may use personal information for the following purposes:

  • Providing, Personalizing, and Improving Our Services: Processing payments, managing orders, arranging shipping, enabling reviews, handling returns/exchanges, and offering personalized shopping experiences.

  • Marketing and Advertising: Sending promotional communications (email or other methods) and displaying online advertisements based on your activity.

  • Security and Fraud Prevention: Authenticating accounts, securing payments, detecting fraud or illegal activity, and protecting our website and users.

  • Communicating with You: Responding to inquiries, complaints, or requests and maintaining our business relationship.

  • Legal Purposes: Complying with applicable laws, enforcing policies, and protecting Astofit's rights.

4. How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • With Shopify, Service Providers, and Other Third Parties: For payment processing, shipping, analytics, cloud storage, and customer support.

  • With Marketing and Business Partners: For advertising and promotional purposes. These partners are bound by their own privacy policies.

  • With Your Consent or Direction: When you authorize us to share information, for example, to fulfill orders or connect with social media platforms.

  • Business Transactions: In connection with mergers, acquisitions, insolvency, or legal obligations.

  • Affiliates or Corporate Group: As needed to provide services or manage business operations.

5. Relationship with Shopify

AstoFit services are hosted by Shopify. Shopify may collect and process personal information to provide and improve the platform. Your information may be transferred internationally as part of this service. For details, review Shopify’s Consumer Privacy Policy.

6. Third-Party Websites and Links

Our website may include links to third-party websites or platforms. We are not responsible for the privacy practices, security, or content of these third parties. Information shared on public platforms may be visible to others.

7. Children’s Data

Our services are not intended for use by minors, and we do not knowingly collect personal information from individuals under the age required by law. If you believe a minor has provided us with personal information, contact us to request deletion.

8. Security and Retention of Information

We implement reasonable measures to protect your personal information.

No security system is completely secure, and we cannot guarantee absolute security.

Personal information is retained only as long as necessary to provide services, comply with laws, resolve disputes, and enforce policies.

9. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold.

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request deletion of your personal information.

  • Data Portability: Obtain a copy of your information in a portable format.

  • Opt-Out of Marketing or Sale: Opt out of marketing communications or the sale of information.

  • Communication Preferences: Manage preferences for how we contact you.

  • EEA/UK Users: You may restrict processing or withdraw consent where applicable.

To exercise your rights, contact us at support@astofit.com, We may require identity verification before processing requests.

10. Complaints

If you have concerns about how AstoFit handles your personal information, contact us at support@astofit.com, You may also have the right to lodge a complaint with your local data protection authority.

11. International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. When transferring data internationally, we use legally approved mechanisms to ensure protection.

12. Changes to This Privacy Policy

AstoFit may update this Privacy Policy to reflect changes in practices or legal requirements. Updates will be posted on this website, and the “Last updated” date will be revised.

13. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: support@astofit.com

14. Your Privacy Choices

You have control over your personal information and how it is used. To learn more about your privacy options and manage your preferences, please visit our dedicated page: Your Privacy Choices